Kingdom Bank has opened its newest branch in Gikomba, Nairobi for serving the growing bank clientele among the Micro, Small, and Medium Enterprises (MSMEs).
The new branch brings to 20 the number of Kingdom Bank branches and is located on the 1st floor of the Nafuu General Hardware Building in Gikomba.
Gikomba, renowned as a bustling hub for retail traders and customers, wholesalers and other businesses including food vendors, presents a vibrant opportunity that Kingdom Bank is eager to serve and support the dynamic entrepreneurial spirit prevalent in this area.
Speaking on the opening of the new branch, the Managing Director Kingdom Bank Mr. Anthony Mburu said, “We are pleased to open our doors to the vibrant Gikomba business community that is renowned for its formidable enterprise and industry. We are a bank that has built domain expertise and experience in SME Banking, and we are most confident that the Gikomba community will find our services very fulfilling.”
The opening of Kingdom Bank's Gikomba branch signifies the bank's unwavering dedication to extending vital financial services to our valued customers, right at their doorstep. This strategic move perfectly aligns with its vision of fostering greater accessibility to banking services within local communities, empowering individuals and businesses alike.
"Gikomba is a bustling hub for retail customers, wholesalers, landlords, and various businesses, including vibrant food vendors," remarks the bank. It's an economic landscape ripe for service, and Kingdom Bank is eager to step in and cater to its diverse needs.
The quickly rising bank is dedicated to supporting Micro, Small, and Medium Enterprises (MSMEs), and has tailored the Gikomba branch specially to meet the unique requirements of local traders and retailers. This reaffirms the bank's commitment to empowering grassroots businesses and driving economic growth at the grassroots level.
To kickstart its presence in the community, the bank launched a comprehensive door-to-door roadshow, engaging directly with customers to understand their financial needs and aspirations. This initiative, running from April 22 to May 4, allowed the bank to connect with its customers on a personal level and tailor its services to meet their specific requirements.
In line with theier commitment to convenience, the Gikomba branch opens its doors at 8 am, providing early risers with access to banking services ahead of the competition. Additionally, the branch features a state-of-the-art cash deposit machine, enabling customers to deposit funds into their accounts securely and conveniently, 24/7.
Moreover, the bank has announced the launch of Chama Forums, where Micro-banking Relationship Management teams will collaborate with the Gikomba branch to provide training sessions for Chama groups. These forums will focus on leveraging social capital to drive individual and collective growth, empowering local communities to thrive.
Recognizing the importance of financial literacy, the bank committed to enhancing the skills of MSMEs in Gikomba through comprehensive training programs. These sessions cover customer relationship management, marketing strategies, business planning, risk management, and digital operations, equipping entrepreneurs with the tools they need to succeed in today's competitive market.
To bridge the digital gap and ensure inclusivity, Kingdom Bank has introduced USSD banking through *344#, allowing customers to access banking services and initiate transactions with ease.
Additionally, customers can utilize Co-op Kwa Jirani Agents and Co-op Bank ATMs for convenient transactions, further enhancing accessibility.
Kingdom Bank has products and services designed to be both affordable and tailored to the specific needs of the Gikomba community. The bank offers accounts with low fees and minimum balance requirements, ensuring that banking remains accessible to all segments of society.
The opening of brick-and-mortar branches is intended to complement Kingdom Bank’s multi- channel strategy that enables customers to access banking through the outlets that are most convenient to them, including digital banking platforms that include KB Mobile App, Dial *344#, digitization of payments through M-collections and Till solutions, and internet banking.
Kingdom Bank continues to explore opportunity to open service outlets in carefully selected locations throughout the country.